Privacy Policy

Introduction

Welcome to https://orange-kittens.scoopsurge.com (henceforth referred to as “Orange Kittens,” “we,” or “us”). We prioritize and respect your privacy, ensuring that your personal data is secure and protected at all times. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and management of personal information in alignment with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in electronic documents
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s ConnectiCUT Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Privacy Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and many more.

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

Our official website at https://orange-kittens.scoopsurge.com
Any mobile applications or software products associated with our brand
All services and features offered through our platform
Links to third-party websites or applications found on our site (please note that this policy does not extend to their practices; each has its own privacy statements)

Processing Activities

This policy governs your personal data when you:

Utilize any of our applications, services, or accounts as an authorized user.
Visit and interact with our website, including browsing, downloading content, or filling out forms.
Communicate with us via email, phone calls, text messages (SMS), social media platforms, or other channels for inquiries, support, newsletters, marketing updates, or any other purpose.

Personal Data Collection

We collect a range of personal data to enhance your experience and provide our services effectively. This includes:

Account Information: Details required to set up and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
Payment Information: Transaction details, payment method information, and billing address for processing purchases or subscriptions.
Financial Information: Data related to your financial status, creditworthiness, or banking activities (if voluntarily shared).
Purchase Information: Items bought from our site, purchase frequency, and transaction history.
Mobile Device Identifiers: Unique device IDs, IP addresses, mobile network information, and advertising IDs for analytics and personalization.
Location Data: GPS coordinates or location services data to provide location-based services.
Feedback and Reviews: Content you submit when providing reviews, feedback, or participating in surveys.
Social Media Information: Details shared when you log in or interact with our social media platforms, including your social media profile pictures and posts.
Product Information: Search queries, product preferences, and interactions with our e-commerce features.

We collect this data through various means: user input forms, browsing activities, automated tracking technologies (like cookies), and third-party data providers who assist us in enhancing our services.

Cookies

Cookies are small text files stored on your browser when you visit our website. They play a vital role in improving your experience and enabling certain functions. Our use of cookies includes:

Strictly Necessary Cookies: These ensure basic functionalities, such as allowing you to navigate the site and access secure areas.
Preference Cookies: Tailored settings and preferences are saved for personalized experiences.
Analytics Cookies: Used by analytics providers to gather information about how visitors interact with our website, helping us improve its content and performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies they allow.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by law. After this period, or upon request, we ensure that your data is securely deleted from our systems. The retention periods vary depending on the type of data and its usage:

Account information and transaction history may be kept for as long as your account remains active or as required by tax regulations.
Marketing communications and preferences are retained until you opt-out or request deletion.
Legal and financial records are usually preserved for a longer period due to legal obligations.

Your Rights

We respect your rights regarding personal data, and depending on your jurisdiction, you may have the following privileges:

Access: Request access to all personal data we hold about you.
Rectification: Ask for corrections if your information is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your personal data under certain circumstances.
Restriction: Limit our use of your data in specific situations.
Portability: Receive your personal data in a structured, commonly used format and have it transferred to another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Be free from decisions based solely on automated processing, including profiling.

To exercise these rights or lodge complaints, please contact our Data Protection Officer via the details provided below. We will respond within the legally required time frame.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any significant changes will be notified on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about your rights and how we handle your personal information.

Contact Information

For any privacy-related inquiries, data access requests, unsubscribe requests, or feedback, please contact us:

Email: [email protected]

Postal Address: [Provide the physical address if applicable]

We are dedicated to handling your personal data with utmost care and respect for your privacy.